Returns & Exchanges

At Sweet Chilling, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your purchase doesn't perfectly match your vibe, we are here to help you find the right fit or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the original items with all tags still attached into their original packaging or a secure shipping bag to ensure they arrive safely.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship out your new exchange item within 5-7 business days.